When demand for tickets is high, fans and artists want the same thing: real people getting real access to the show.
That’s why more artists, festivals, and live events are using unique codes powered by RealFan for presales.
Instead of one shared password spreading across the internet, every verified fan receives their own single-use code — helping reduce bots, resellers, and mass-sharing while giving more fans a fair shot at tickets.
Here’s everything you need to know before your presale begins.
How Do RealFan's Unique Codes Work?
The goal of Laylo's RealFan is simple: get more tickets in the hands of real fans by sending unique codes to verified fans only.
A unique code is a one-time access code tied directly to your registration.
After pre-registering for an presale and verifying your information, eligible fans receive a code that can be used to unlock access to the presale on the official ticketing platform. You must complete all the verification steps in order to receive your code.
Each code:
- is unique to the fan who registered
- can only be used once
- helps prevent mass-sharing and automated abuse
Receiving a code gives you access to the presale, but does not guarantee tickets. Many presales are high demand and inventory is limited.
How Do I Get My Code?
If you successfully registered for a presale, your code will typically arrive via:
- SMS/text message
- or both
Codes are usually delivered shortly before the presale begins (1-2 hours). Delivery timing may vary depending on the artist, event, or ticketing partner.
Why Verification Matters
RealFan uses verification steps like 2FA (two-factor authentication) to help confirm registrations are coming from real people — not bots or fake accounts.
These extra steps helps:
- reduce fraudulent signups
- limit reseller abuse
- improve fairness during high-demand onsales
If your registration was not fully verified during signup, you may not receive a code.
How To Use Your Code
When the presale opens:
- Open the official ticketing link provided in your message
- Join the queue if one is enabled
- Enter your unique code when prompted
- Complete checkout through the ticketing platform
Depending on the ticketing partner, you may be asked to enter your code:
- before joining the queue
- after the queue
- or during checkout
Important Things To Know Before Presale
A code does not guarantee tickets
Presales are first-come, first-served, and demand may exceed available inventory.
Your code is single-use
Once redeemed, the code cannot be reused.
Your code may work across multiple dates
Some tours allow one code to be used across multiple eligible show dates, depending on availability and ticketing rules.
Ticket limits may apply
Artists and ticketing partners often set ticket caps per person to help prevent resale abuse.
Tips for a Smoother Presale Experience
- Log into your ticketing account early
- Save your payment information ahead of time
- Join the waiting room before the onsale begins
- Keep your code easily accessible
- Use the official ticketing link from your message
- Avoid refreshing excessively while in queue
Why Artists Use Unique Codes
Presales have become increasingly difficult to manage as bots and resellers grow more sophisticated.
Unique codes help artists:
- get more tickets into the hands of real fans
- reduce suspicious activity
- create a fairer presale experience
- reward fans who signed up directly
By combining verification, bot detection, and single-use access, RealFan helps artists and teams run more secure, fan-first presales.
Across recent high-demand campaigns, unique code systems have significantly reduced suspicious purchase activity compared to standard shared-password presales.
FAQ
I signed up but haven’t received my code yet.
Codes are often delivered shortly before the presale begins. Be sure to:
- check spam/promotions folders
- confirm you verified your phone number or email
- search your messages for the artist name or “RealFan”
If you still can't find your code, email support here.
Can I share my code?
No. Codes are intended for individual use and may stop working if shared.
What if my code doesn’t work?
Double-check that:
- the presale has already started
- the code was entered correctly
- the code has not already been redeemed
If issues continue, contact the ticketing platform directly.
Does signing up guarantee tickets?
No. Registration and receiving a code only provide access to the presale window. Tickets remain subject to availability.
Who handles the actual ticket purchase?
RealFan powers registration, verification, and code delivery. Ticket purchases, queues, seat maps, and checkout are managed directly by the official ticketing platform.
